A patient’s diabetes prognosis cannot improve without direct engagement in their own health. Type 2 diabetes is a lifestyle disease and therefore improving health is a long-term process. It is critical that the patient adhere to the personalized care plan prescribed by their physician. Unfortunately, diabetes cannot be cured with a pill. Instead, it requires continuous effort on the part of the patient to manage sugar spikes, reduce consumption of harmful ingredients, and improve physical activity. A diabetes diagnosis is a wake-up call to adopt positive lifestyle changes that may be intimidating at first. Effective diabetes care supports the patient in adopting healthy habits and in addressing the volume of information and concerns involved with diabetes management.

Non-physician support and counseling are critical in helping patients adhere to their personalized care plan. Yet, how can a care team support a patient with a narrow, acute understanding of their health? The chronic nature of diabetes demands continuous health monitoring in order to have a complete picture of a patient’s condition, and provide evidence-based counselling regarding their plan of care.

Finding strategies to provide patients with timely consultation reduces the risk of worsening their health, and eases the natural stress associated with uncertainties. Telemedicine offers patients the capacity to consult and connect with a physician by securely sending health information from their phone or computer. The physician can then determine the necessary level of intervention, direct the patient to visit the appropriate healthcare practitioner in their care team, and reduce time, costs, and resources associated with clinical visits.